10 Questions to Ask When Choosing the Perfect Carpet Cleaners

Finding the Right Professionals for the Job

It can be a hassle to clean regularly because carpets are often hard to reach and quite bulky.

That’s why many homeowners turn to professionals for help when it comes to deep-cleaning their carpets.

By following this guide as well as answering our frequently answered questions below, you can easily pick out the right reputable carpet cleaner for all your needs.

How much experience do they have?

Experienced companies, you can leave your entire carpet-cleaning job in safer hands with the assurance that by the end of it. All traces of dirt, dust, spots, and even stubborn stains like pet stains and wine stains will have been removed as if they never existed. Make sure that whoever you hire is properly licensed. This way you have complete peace of mind knowing that your carpets are being treated by true professionals.

Are they professionally trained and certified?

Not all companies have the same qualifications. This is to see just how many years of industry experience they have. After all, no one wants shoddy work done on their floors. Experienced professionals can be more reliable since they’re most likely to use specialized carpet-cleaning tools.

Are they insured?

While working with some trustworthy carpet cleaning companies, you’re sure to feel more at ease in knowing that they are insured enough to cover any damages or risks that might arise during their work. This way, both parties are reassured of being given a fair quality service there wouldn’t be any unexpected repair bills in case something goes wrong.

Do they have past testimonials?

There’s no point in taking chances as online reviews from decision-makers who have already worked with them will give you a good insight into how those very steam cleaners (hot water extraction) dealt with their own carpets and dealt with any problems they had along the way. If there are enough positive reviews or recommendations then this could make your decision much easier.

What equipment do they use?

To get the best results from your professional carpet cleaners, you should also take into account what type of equipment they use to clean your carpets. Are they using powerful cleaning machines, portable machines, or just a simple vacuum? What kind of chemicals do they use and are they strong enough to deal with tough stains?

What services do they offer?

Depending on the company, they may offer other types of services such as steam cleaning, upholstery cleaning, stain removal, or dry cleaning for your carpets. Also, try to learn the type of cleaning solutions that they use. It’s best to opt for a company that uses eco-friendly solutions. Steaming is great when dealing with stubborn and deep-rooted dirt while a dry carpet-cleaning system uses low moisture to clean without soaking your carpets.

Are they uniform about the latest methods?

Beyond just the methods of carpet cleaning they provide, you should also enquire if the company keeps up with the latest trends and methods in the carpet cleaning industry. If so, this definitely adds value to their offering. A ground-breaking approach with new modes will likely result in better quality results overall. They will know exactly what methods to use and how to handle everything.

Do they offer quotes upon visit or over the phone?

Along with having a thorough knowledge of the latest carpet cleaning methods. You should also ask the company if they provide quotations upon visit or over the phone. Most companies will likely offer both options. But in case they don’t it’s important that you find out up-front whether or not their services are within your budget and avoid paying any extra charges. Make sure to ask for their rate or a price per room or per square footage.

Do they offer a money-back guarantee?

Do enquire about the company’s guarantee policy, as most professional carpet cleansing companies will always offer a money-back guarantee especially if something goes wrong during their work process. This way, customers can be sure that they’re not being taken advantage of by the service provider and can have a piece of mind knowing that there has been an agreement between two parties for services rendered. Do not make the biggest mistake of choosing the most affordable quote. Make sure to read through all the terms and conditions carefully before signing anything. Just keep this in mind when making your selection and you should find the perfect cleaning company without much hassle at all.

Are they local?

If you’re looking for professional carpet cleaning services then it’s also important to determine if the company is local. Doing a background check is advantageous in many ways. The most notable perk is cost-effectiveness. Since carpet cleaners from outside your region are likely to charge more as they incur extra travelling expenses.


Does a good quality carpet cleaner guarantee perfect results?

Not necessarily. Since even with the best carpet cleaners, there are no guarantees that your carpets will be 100% stain-free afterward in no time. However, hiring professional help should make things much easier as they greatly minimize the risk of any mishaps occurring.

How often should I get my carpets cleaned by professionals?

This entirely depends on the type of carpet you have and how frequently they’re exposed to dirt and foot traffic. But generally speaking as a rule of thumb, it’s best to arrange appointments for professional deep-cleaning twice or three times a year depending on use as recommended by most carpet manufacturers.

Will I need to do anything after their services?

Depending on the company, it’s possible that you’ll be given instructions on any necessary aftercare such as vacuuming or blower-drying. This is to prevent any dirt from getting trapped underneath your carpets. Also, to ensure that they remain clean for a longer period of time.


In conclusion, picking out the best carpet cleaning company can seem like an intimidating prospect.

But if you keep these points in mind when cross-referencing all those potential carpet cleaning business out there.

It shouldn’t take too long to intentionally pick out the right one. Always remember that experience matters.

So check how many years they have been in business as well as their customer reviews before making your decision.

All this will help you decide quickly which company is best for you and your carpets.